dice roller Privacy Policy

1. Information We Collect

When you register an account with dice roller, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full name, date of birth, email address, mobile number, and preferred payment method details such as your GCash or Maya account reference. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is conducted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. You will always be informed of what data we collect and why at the point of collection.

2. How We Use Your Information

The personal information you provide is used primarily to operate and manage your dice roller account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to participate on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Your transaction history and betting activity may be analysed internally to detect fraud, prevent money laundering, and ensure compliance with Philippine gaming regulations. We do not use your personal data for unsolicited marketing communications without your explicit consent. Aggregated and anonymised data may be used for internal analytics to improve platform features and user experience. We will never sell, rent, or trade your personal information to third parties for their own marketing purposes. Any sharing of data with third-party service providers is strictly limited to what is necessary to deliver the services you have requested.

3. Sharing and Disclosure of Data

dice roller may share your personal information with trusted third-party service providers who assist us in operating the platform, processing payments, and verifying player identities. These providers are contractually obligated to handle your data securely and only for the specific purposes we have authorised. We may also disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required to do so by law or in response to a valid legal request. In cases of suspected fraud, money laundering, or other criminal activity, we are legally required to report relevant information to the appropriate Philippine authorities without prior notice to you. We do not share your personal data with any third party for independent marketing or advertising purposes. Any international transfer of data, where applicable, is conducted with appropriate safeguards to ensure your information remains protected to the same standard as within the Philippines. You may request a list of the categories of third parties with whom your data has been shared by contacting our support team.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations applicable in the Philippines. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed, subject to any outstanding legal or regulatory holds. You may request information about the specific retention period applicable to your data by contacting our support team. We periodically review the data we hold to ensure we are not retaining information beyond what is necessary. Our data retention practices are reviewed annually to ensure continued compliance with the Data Privacy Act of 2012.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by dice roller. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all verified data subject requests within the timeframe required by applicable Philippine law.

6. Cookies and Tracking Technologies

dice roller uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your session preferences, and analyse how players interact with our pages. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use core features. Analytics cookies help us understand which sections of the platform are most visited and where we can improve the user experience for Filipino players. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the dice roller platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy. We review our cookie usage periodically to ensure it remains proportionate and necessary.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When material changes are made, the revised policy will be published on this page with an updated effective date, and registered players will be notified via email where appropriate. Your continued use of the dice roller platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how we protect your personal information. If you have any questions about this policy or how your data is handled, please refer to our FAQ page or review the Terms and Conditions for related information. For concerns about responsible use of the platform, visit our Responsible Gaming page. We are committed to maintaining the highest standards of data privacy for all players in the Philippines.